Scope of this policy
This Privacy Policy explains how Koala88 handles information connected with visits to this informational website. It applies to pages under the Koala88 domain. It does not govern a casino, payment provider, bank, game studio or another website reached through an external link.
Koala88 is an information and affiliate website. It does not create casino accounts, accept wagers, process deposits or withdrawals, perform identity checks or hold player balances. Information supplied directly to a third-party service is handled under that service’s own privacy policy.
Information we may collect
The current website does not provide registration, account, deposit or newsletter forms. We do not ask visitors to submit payment card details, banking credentials, gambling account passwords or identity documents.
Like most websites, the hosting and security infrastructure may automatically process limited technical information when a page is requested, including:
- IP address and approximate network location;
- browser type, operating system and device category;
- requested page, referring page, date and time;
- response status, error and security-event information;
- basic traffic data needed to deliver and protect the website.
If you email us, we receive the address used, the message and any information you choose to include. Please do not send passwords, payment details, copies of identity documents or sensitive gambling account information.
How information is used
Technical and correspondence information may be used to:
- deliver pages and keep the website functioning;
- detect abuse, malicious requests and security incidents;
- diagnose faults and improve performance or accessibility;
- respond to privacy, correction or general enquiries;
- meet legal obligations and establish or defend legal claims.
We do not use this website to make automated decisions that significantly affect a visitor’s rights or interests. We do not sell personal information collected directly through this website.
Disclosure and overseas processing
Limited technical data may be processed by hosting, security and infrastructure providers that help deliver the website. Those providers may operate systems in more than one country. Internet routing can also cause requests to pass through infrastructure outside Australia.
Information may be disclosed where reasonably necessary to investigate abuse, protect website security, comply with a lawful request or enforce legal rights. We do not disclose information merely because a private party asks for it without an appropriate basis.
Retention and security
Technical logs are kept only for as long as reasonably required for operation, security, troubleshooting and legal compliance. Correspondence may be retained while an enquiry is handled and for a reasonable period afterwards in case follow-up is required.
Reasonable technical and organisational safeguards are used to reduce unauthorised access, alteration, loss and misuse. No internet transmission or storage system is completely secure. Visitors should use an updated browser, protect their devices and avoid sharing sensitive account information by email.
Access, correction and privacy choices
You may ask whether we hold personal information about you and request access or correction. Because this site does not provide visitor accounts and most technical records do not directly identify a named person, we may need enough information to locate a relevant record and confirm that it relates to you.
You can also limit information shared by your browser, block or delete cookies and avoid following external links. Blocking essential browser functions may affect how some websites work.
Australian privacy rights and obligations are explained by the Office of the Australian Information Commissioner (opens in a new tab).
Privacy enquiries and complaints
Send a clear description of your privacy enquiry to [email protected]. Include the page or interaction involved and the outcome you are seeking, but do not attach passwords, identity documents or payment details unless specifically and securely requested.
We will review the issue and respond within a reasonable period. If Australian privacy law applies and you remain dissatisfied, you may be able to contact the OAIC privacy complaints service (opens in a new tab).
Changes to this policy
This policy may be updated when the website’s information-handling practices, technology or legal obligations change. The revised version will appear on this page with a new “Last updated” date. Material changes should be reviewed before continuing to use the website.